Privacy policy

Effective Date: March 9th, 2024

Welcome to Pianogram ("the App"), developed and provided by Pearl Labs. At Pearl Labs, we are dedicated to safeguarding your privacy and securing your personal information.

Information We Collect:

a. Personal Information: When you register an account or use certain features of the App, we may collect personal information such as your email address, username, and password. This information is used to provide you with access to the App and to personalize your experience.

b. Usage Information: We may collect information about your interactions with the App, including actions taken within the App (such as opening different menus, starting and stopping playback, looping, saving songs, etc), amount of time played, and other usage statistics. This information is collected to analyze customer behavior and improve our services.

How We Use Your Information:

a. Providing and Improving the App: We use the information collected to operate, maintain, and improve the App, including analyzing user behavior to enhance the user experience.

b. Personalization: Your personal information may be used to personalize your experience within the App, such as displaying personalized content or recommendations.

c. Communications: We may use your email address to send you important information about the App, such as updates, changes to our policies, or service-related announcements.

Data Sharing:

a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating the App, such as hosting services, analytics providers, and customer support services.

b. Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.

Data Security:

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

International Data Transfers:

Your information may be transferred to and stored on servers located outside of your country or region, including servers operated by our third-party service providers. By using the App, you consent to the transfer of your information to these servers.

Data Deletion:

If you wish to delete your data from the App, please email me at oscar.delima@pianogram.io with your request, and I will promptly delete your data from our records.

Updates to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at oscar.delima@pianogram.io.

By using the Pianogram, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the App.